Customer relationship management (CRM) is a critical aspect of business growth. The question for businesses looking to leverage data is what’s the best way to organize and utilize it. Power Automate makes it possible to automate data and actions in Dynamics 365, along with the ecosystem of 600+ connectors to other services, in a way that anyone in your organization can contribute to.

Watch this webinar to learn how Power Automate, Dataverse, Dynamics 365 can be used together to automate CRM and business processes in your organization.

• Learn how Power Automate flows can be used in Dynamics 365 to streamline common tasks, such as managing cases in D365 Customer Service
• Understand how to use the Microsoft Dataverse connector to automate back-office processes by monitoring and responding to data changes on your behalf
• Learn where to get started with the Power Platform and Dynamics 365 platforms and communities